Converra diagnoses failures, generates fixes, tests them against real scenarios, and ships what works — while your engineers build.
Every fix your team ships by hand starts from scratch. No learning carries over. No improvement accumulates. Converra closes the loop automatically.
Every fix teaches the next one.
Real-time tracking of production scores alongside simulation predictions. Each deployment marker shows where Converra shipped an improvement.
Not just “something went wrong”. Converra identifies the exact step, the exact failure mode, and the exact fix. Then tests it in simulation before shipping.
Prospect signals high intent — "We’re replacing Zendesk, 200 seats, budget approved. Need to migrate by end of month."
Agent launches generic discovery — "What’s your team size? What are your main pain points?" Ignores budget, timeline, and seat count already stated.
"Need pricing and SOC 2 report by Thursday or we’re going with Intercom."
Sends link to self-serve pricing page — enterprise buyer with $240K deal routed to a "compare plans" page
"We’ve signed with Intercom. Your sales process felt like starting from scratch every message." — $240K deal lost
Other tools show you dashboards. Converra finds the exact step where each agent fails, generates a fix, tests it in simulation, and queues it for deployment — ranked by impact.
750 of 920 diagnosed conversations with failures · Last 30 days
| Pattern | Conversations | % |
|---|---|---|
Agrees to refund without verifying order status — Revenue loss, policy bypass | 214 | 24% |
Drops conversation context after transferring — Users repeat themselves, CSAT drops | 152 | 17% |
Gives shipping estimates without checking inventory — Broken promises, support tickets spike | 98 | 11% |
Misreads cancellation intent as general inquiry — Churn not flagged, retention missed | 80 | 9% |
Suggests unavailable products or expired promotions — Trust eroded, cart abandonment | 71 | 8% |
Loops on the same question without escalating — Frustration, session abandonment | 54 | 6% |
Skips identity verification on account changes — Security gap, compliance exposure | 45 | 5% |
Responds in wrong language after locale switch — User confusion, accessibility failure | 36 | 4% |
| Agent | Score | Convos | Top Failure | Status |
|---|---|---|---|---|
| Returns Agent | 23 | 820 | Drops context after handoff | Needs optimization |
| Triage Agent | 36 | 2150 | Misreads intent signals | Optimizing... |
| Billing Agent | 57 | 1480 | Skips payment verification | +9pp ready |
| Onboarding Agent | 74 | 930 | — | Deployed |
Deploy automatically, or review first. You choose when.
Add one import. Converra captures every LLM call, generates optimizations in simulation, and serves winning variants — automatically.
# One command. Zero code changes.$ CONVERRA_API_KEY=sk_live_... \
node --import converra/auto server.js# Conversations captured. Optimizations deployed automatically.Every fix survives simulation testing and regression checks before it touches your production agent.
Every fix runs head-to-head against the current version before deployment.
One-click rollback. If any metric regresses, it rolls back automatically.
No training on your data. Scoped access to traces only. Full audit trail.
Every improvement checked against scenarios your agent already handles well.
Trust through proof, not permission.
Full audit trail for every change. See what was fixed, why, and what improved.
Connect your agents. Get your first tested improvement — free. No credit card required.