Optimize from failure evidence
Converra starts with recurring production failures and isolates the specific behavior that needs to change.
Converra turns production failures into tested prompt and configuration improvements, then verifies whether the deployed change moved the metric that matters.
Production proof
The orchestrator stopped fabricating pricing, VAT rules, and infrastructure details — issues users were relying on as fact. Zero occurrences verified across production traffic since Apr 23 deploy.
Mis-routed queries — users landing with the wrong specialist — dropped 74% across production traffic after the Apr 25 deploy. Verified.
Converra generated and tested the fixes; Salespeak's CTO reviewed and applied the winning changes.
A dashboard can show a problem and an eval can score an output. Neither closes the loop. Optimization means producing a change, proving it beats the current agent, and verifying it worked after deployment.
Converra starts with recurring production failures and isolates the specific behavior that needs to change.
The system creates prompt or configuration variants aimed at the diagnosed root cause, not generic prompt polish.
Variants compete against the baseline on the same personas and scenarios so lift is measured head-to-head.
After deployment, Converra measures whether the target failure rate actually dropped in real conversations.
Converra is built for teams that already have agents in production and need a repeatable way to improve them without handing every failure back to engineering.
AI agent reliability is not one uptime score. It is repeatable task success across changing inputs, stable tool and routing behavior, recovery from failures, regression protection, and evidence that deployed fixes worked. Converra connects those checks in one loop: measure the failure, optimize the behavior, protect what already works, and verify the production outcome.
Use the production failure taxonomy to distinguish routing, grounding, tool-use, and workflow breakdowns.
Test changed behavior and protected cases before a candidate fix reaches production.
Measure whether the deployed fix reduced the target failure without confusing correlation with proof.
See the consent, normalization, adjudication, and correction gates for comparable reliability evidence.
Review production evidence for routing and unsupported-claim fixes, including explicit verification boundaries.
AI agent optimization is the process of improving production agent behavior by changing prompts, tools, routing, or configuration based on measured failures and verified outcomes.
Prompt optimization libraries usually run developer-initiated experiments. Converra runs from production evidence, validates changes through simulation, and verifies whether deployed changes worked on real traffic.
A change counts only when it improves the target behavior, avoids regressions, and is verified after deployment. Simulation lift alone is not enough.